Having recently launched an iGaming platform for Canadian players, STS Bet is an international bookmaking company established in Poland in the 1990s that currently offers iGaming services and betting platforms to more than one million customers in Europe.
The group’s portfolio includes sportsbooks, virtual sports, esports betting, online casino, and live casino, and in this piece, we’ll look at the company’s casino platform, game library, and other features offered by STS Bet to its Canadian customers.
The general structure of the STS website is very clean, sleek, and easy to use, and all important features are easily found via tabs and menus, as well as all the required information for a great gaming experience.
Aside from that, the STS Canada casino platform works efficiently on PCs, laptops, and smartphones, with the company focusing on mobile responsiveness for quite some time. Despite the fact that STS does not currently provide a mobile app, punters may access all casino platform features via iOS and Android smartphones.
STS, in addition to its casino platform and online sportsbook, also serves as a software supplier, providing a wide range of sports betting services throughout Europe. The firm has also founded the Sport Is Your Chance Foundation, which promotes and assists athletes throughout Poland.
Banking methods
STS Canada provides a variety of deposit and withdrawal methods to all of its players, including credit and debit cards, digital payment services, digital wallets, and wire transfers. Deposit and withdrawal limits, as well as processing timeframes, vary based on the payment method used.
Debit card and digital payments deposits are handled practically instantaneously, whereas withdrawals might take up to three working days. Deposits and withdrawals from digital wallets are completed instantaneously, with restrictions varying depending on the platform. Other banking alternatives have various processing timeframes, but they all usually take up to three business days.
Game portfolio
STS Canada has a diverse selection of games, including casino favorites like slots, blackjack, roulette, and poker, as well as live dealer games and game shows.
The majority of the games available on the platform are offered by some of the most dependable software suppliers in the iGaming industry, including Microgaming – one of the market’s pioneers – Playtech, and Pragmatic Play.
Hundreds of slot games are available in the company’s portfolio, including famous alternatives like Starburst and Mega Moolah, as well as branded games from some of the world’s most popular media franchises, such as Street Fighter II: The World Warrior Slot and Game of Thrones: Power Stacks.
There’s also a decent range of live dealer games, which are casino games played in real time, controlled by professional croupiers, and broadcast to players through streaming, giving punters playing from the comfort of their own homes a realistic casino experience. Live dealer games include casino classics like roulette, blackjack, and craps, and even game shows, which are currently one of the most popular activities in the iGaming industry, such as Mega Wheel and Dream Catcher.
As previously stated, STS Canada also provides an online sportsbook where customers can place wagers on major sporting events from around the world, including the NHL, CFL, NFL, NBA, and MLB.
Customer service and support
STS Casino’s customer service is held in high regard, and players may resolve their issues in a variety of methods. The first is a dedicated FAQ section for the casino and live casino platforms, which may assist with many of the most fundamental issues. Aside from that, customer service representatives may be reached by email or live chat.
Players may contact one of the live agents who are available on a daily basis regarding a number of concerns such as promotions, payments, and responsible gambling by clicking on the live chat icon in the bottom right corner of any page and providing their personal information.
Despite the fact that STS offers customer care via email, which can be accessible via the “Contact Us” page, the live chat option gives significantly quicker response times.
Licensing
Despite its Polish origins, STS is currently based in Malta and operates under a gaming license granted by the Malta Gaming Authority, the country’s gambling regulating agency. This means that its activities are audited and monitored on a regular basis and that reliability and security across its services is guaranteed.
The company is also supervised by the UK Gambling Commission, one of the world’s most recognized gambling regulators, and bears certification seals from eCOGRA, the industry’s leading testing and standards organization.
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