CD Projekt Red promises to get Cyberpunk 2077 money “out of our own pocket if needed”

CD Projekt Red (CDPR) includes He issued another statement Regarding persistent Cyberpunk 2077 Disaster, this time it clarifies its stance on retail refunds for PlayStation 4 and Xbox One versions of the game that has been riddled with bugs and performance issues since its launch last week. The developer now says it will honor every refund request it receives between now and December 21 from his own pocket.

“We have just started communicating with people who have sent us a confirmation letter. We are sending these emails in waves, so don’t worry if you don’t get an answer right away,” CDPR wrote in its new statement, issued by the admin Cyberpunk 2077 Twitter account on Friday afternoon. “At the same time, we would like you to know that our goal is for every owner of a physical copy, or a digital copy purchased at the retail store, who has valid proof of purchase (and sends us an email at [email protected] during the time window) to get a refund. We will do it from Our pockets if needed. ”

CDPR says digital buyers should pursue refunds from Microsoft and Sony, as the two companies have now established official refund programs for the game. The best buy is also Take refunds now For Cyberpunk 2077 Until Monday next week.

This latest illustration from CDPR follows the general confusion the studio caused earlier in the week when it was Advise disappointed buyers to follow through on refunds Through Microsoft, Sony, and retail stores. CDPR also said at the time that it would accept redemption requests themselves, but only disclosed them after it issued this initial statement that it Never establish any kind of official recovery software With any of its partners.

What followed was the revelation that while Microsoft would indeed honor most requests for the Xbox digital versions of the game, Sony does not For PlayStation buyers due to its stricter refund policy. Sony The game eventually took off from its digital storefront Thursday evening in an unprecedented move Microsoft pushed to Extending the existing refund policy Specially for buyer Cyberpunk 2077, Although the game can still be purchased digitally for Xbox.