Canada’s journey through digital transformation has significantly influenced its economic resilience, illustrating a robust shift towards a knowledge and digital-based economy. While enhancing operational efficiencies across various sectors, this transition also presents various challenges and opportunities that require strategic navigation.

The Digital Sector: A New Economic Pillar

The evolution of the digital sector in Canada has established it as a cornerstone of the economy, rivaling the combined economic output of traditional sectors such as mining, oil, and gas. The significance of this shift cannot be overstated, as the digital economy has become an integral part of Canada’s economy, driving innovation, efficiency, and growth across multiple industries.

Between 2016 and 2022, the Information and Communication Technology (ICT) sector’s contribution to Canada’s GDP saw an impressive increase from $81.8 billion to $104.5 billion, demonstrating substantial growth and the increasing importance of digital technologies in the economy. The period also witnessed a remarkable 34.4% growth in ICT sector revenues, jumping from $180 billion to $242 billion, with software and computer services leading the growth at a rate of 60.1%​​.

As of early 2023, Canada’s tech ecosystem continues to thrive, further fueled by the digital consumption habits of its citizens. Platforms like YouTube, Instagram, and TikTok have seen varied user growth trends, reflecting the country’s dynamic nature of digital engagement. For example, Instagram’s user base in Canada was reported to be 15.90 million in early 2023, though it experienced a decline from the previous year. Meanwhile, TikTok’s user base demonstrated significant growth within the same period, highlighting the platform’s expanding influence​​.

The demand for digitally skilled talent underscores the sector’s robust growth and critical role in Canada’s future economic development. By 2023, it is estimated that Canada will require approximately 250,000 digitally skilled workers to support the digital economy’s continued expansion. The demand for talent is expected to bring digital economy employment to over 2.05 million, with the economic impact of these jobs reaching around $160 billion​​.

Furthermore, the momentum within the technology services sector shows no signs of slowing down, with one in three small and medium-sized businesses planning to invest in software over the next 12 months. The tech sector’s growth is expected to be over 5% in 2024. It signifies the sector’s resilience and capacity to propel the broader Canadian economy forward​​.

Digitalization’s Impact on Labor and Productivity

Digital technologies have played a central role in sustaining economic activities safely through the COVID-19 recession, enabling remote work and digital commerce. It supported employment during challenging times and created new job types, emphasizing the demand for digital skills.

The pandemic has accelerated the adoption of digital technologies, urging firms across all sectors to revise their business models more aggressively. Despite the digital sector’s resilience and growth, skill shortages and uneven opportunities remain significant concerns​​.

Measuring Digital Intensity

Digital intensity, which measures the adoption of digital technologies across industries, reveals interesting patterns. Service sectors, in particular, stand out for their higher digital intensity, benefiting from digital advancements that enhance customer interactions, streamline operations, and bolster overall efficiency. On the manufacturing front, sectors such as machinery and transportation equipment have notably embraced robotics and automation, highlighting the transformative power of digital technologies in enhancing productivity and fostering growth within traditional industries.

In parallel, Canadian casinos exemplify a sector inherently molded by digital innovation, operating at the nexus of technology and entertainment. Using advanced software, data analytics, and user engagement techniques, online casinos epitomize the high digital intensity characteristic of modern service industries. This sector’s adept use of digital platforms enhances the gaming experience for users and underscores the industry’s contribution to the broader digital economy.

Economic Performance and Digitalization

Over the last two decades, Canada’s digitalization journey has revealed a compelling story of economic resilience and growth, particularly highlighted by the sectors’ performance through the digital lens.

A study demonstrated that sectors with high digital intensity—those incorporating advanced technologies such as ICT, robotics, and digital labor more extensively into their operations—enjoyed a 22.1% cumulative growth in labor productivity. This starkly contrasts the 6.3% growth observed in sectors with lower digital integration.

The digital divide becomes even more apparent when dissecting the impact of the 2008 financial crisis and the subsequent recovery, showcasing the digitally intensive sectors’ ability to bounce back more robustly. It underscores the crucial role of digital transformation in fostering economic resilience and growth, a reality further cemented by the challenges of the COVID-19 pandemic​​.

The Digital Economy and Society

The Canadian digital landscape is not just about businesses and industries. It also reflects the broader societal shift towards increased internet and technology use, a trend significantly accelerated by the COVID-19 pandemic.

The Canadian Internet Use Survey provides a window into this digital evolution, capturing a rise in online activities among Canadians. From shopping preferences that lean towards local and Canadian-made products to heightened concerns around misinformation online, the digital footprint of Canadian society is expanding. This shift towards digital engagement is reshaping consumer behavior and prompting Canadian businesses to rethink their e-commerce strategies and digital infrastructure to meet evolving demands​​.

Navigating Challenges and Seizing Opportunities

Canada’s digital economy faces challenges in reskilling the workforce for a digital future and balancing technological opportunities with risks such as cyber threats. The focus is on developing critical and soft skills, from technical competencies to emotional intelligence and communication.

Additionally, the role of policies in supporting the commercialization of research and attracting foreign direct investment without losing intellectual property and jobs is crucial. It focuses on sectors like artificial intelligence, machine learning, and biotechnology, poised for growth​​.

Final Thoughts

Canada’s embrace of digital transformation underscores the need for strategic policies and investments to bridge the digital skills gap, ensure equitable access to digital opportunities, and navigate the challenges of a rapidly evolving digital landscape. The journey towards digital resilience is complex, requiring a collaborative approach among government bodies, industries, and the educational sector to foster a robust, innovative, and inclusive digital economy.